Policies

A 50% non-refundable deposit is required to secure your date.

The remaining balance is due 48 hours before your event.

If the remaining balance is not received 48 hours before the event, the booking may be cancelled and the deposit forfeited.

Cash App payments: If you must use Cash App, clients are responsible for any fees incurred.

Founder/early client rates: Limited-time discounted pricing may be offered for select clients. Check socials and website for discounts, especially for holidays!

Deposits are non-refundable.

One reschedule is allowed with at least 48 hours notice.

Reschedules are subject to availability and may require a new deposit if outside the original booking period.

Taylor Made Experiences events are outdoor experiences.

In case of inclement weather, events may be rescheduled.

A final decision about weather-related changes will be made 24 hours before the scheduled event.

Clients should bring their own food and beverages (NOT included in the packages) unless add-ons were booked.

Clients providing alcohol or adding on alcohol are responsible for consumption and legal compliance.

All participants must follow park or venue rules.

Clients are responsible for any damages beyond normal use.

A $25–$50 fee may be applied for repairs or replacement of damaged items. If there is major damage, you will have to replace the item(s) damaged.

Taylor Made Experiences is not liable for personal injury during events. Govern yourselves accordingly!

Standard event duration is 1.5–2 hours (varies by package).

If a client is more than 10 minutes late, additional fees may apply ($10 for every 10 minutes).

Arrivals 15–20 minutes late without notice may result in cancellation of the event, and deposits may be forfeited.

Please be mindful of the business hours when contacting or rescheduling/cancelling appointments.

The business hours are Monday - Saturday; 8:30 AM - 5:30 PM.